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Privacy Policy

Vedic Gems values the trust you have placed in us. As a part of our relationship, we recognise and respect your privacy. That is why Vedic Gems is committed to protecting your privacy and using the information you share with us responsibly. Our Privacy Policy describes the information we collect about you, why and how we use it, as well as your choices regarding such information.

Vedic Gems abides by the IT Act 2000 with IT Rules 2011 and other applicable laws that regulate and define the process of collection, use and processing of personal information.

This website www.vedicgems.com is owned and operated by Angara Jewels Private Limited based in Jaipur, Rajasthan, India.

By visiting www.vedicgems.com, you are confirming your agreement to the privacy policies described here. If you do not agree and consent, please discontinue using our services. Vedic Gems encourages you to periodically review our Privacy Policy to understand our privacy practices.

Collection of Personal Information

We collect personal information via various channels and automated means such as cookies, web beacons, pixels, and logs when you: visit our site, update your profile, place an order, interact with content, or contact support. This may include:

  • Identity Data: Name, gender, DOB, marital status, etc.
  • Contact Data: Address, email, phone, etc.
  • Demographic Info: Age, gender, country, etc.
  • Login Credentials: Passwords and authentication info.
  • Financial Details: Bank/card details, etc.
  • Profile Data: Preferences, wishlists, sizes, etc.
  • Content: Feedback, photos, history, reviews, etc.
  • Contacts: Info about other people you provide.
  • Career Prospects: HR info like applications and onboarding.

Information Collected Automatically

  • User Behaviour: Product views, clicks, emails opened, etc.
  • Device Data: Browser, OS, IP address, language settings, etc.
  • Marketing Preferences: Channels and preferences for communication.

Use and Purpose of Information

We use your information for contractual, legitimate interest, legal, and consent-based purposes, including:

  • Processing orders and services
  • Customer support and account management
  • Personalization and communication
  • Fraud prevention and legal compliance
  • Market research, surveys, promotions
  • HR-related purposes

Sharing of Information

We share your personal data with:

  • Third-party service providers (payment, shipping, analytics, hosting)
  • Law enforcement or government bodies if required
  • Business transferees in the case of mergers, acquisitions, etc.
  • Fraud detection agencies and credit risk evaluators

We do not authorize third parties to use your data for anything outside service obligations unless required by law.

Data Security

We use a combination of technical, administrative, and physical measures to protect your personal information. While we implement robust security protocols, no system is 100% secure over the internet.

Children's Privacy

We do not knowingly collect data from children under 18. If such data is identified, it will be deleted immediately.

Cookie Policy

Our site uses cookies and similar tracking technologies to improve functionality, analyze traffic, personalize content, and measure effectiveness.

Google Services

We use:

  • Google Analytics to track user behavior and site performance.
  • Google Ads & Conversion Tracking to measure ad effectiveness.

To learn more:

Third-Party Features

We may integrate with platforms like Facebook, Instagram, and Twitter. Your data may be shared between us and the third-party platform based on your interactions.

Email Newsletter

We may send email newsletters based on your consent. You can unsubscribe anytime via the newsletter or by contacting us.

SMS and WhatsApp

With your consent, we may send transactional and promotional messages via SMS or WhatsApp. Standard rates apply. To opt out, email: customer.service@vedicgems.com.

Access and Correction

You may request access or correction to your personal information by writing to customer.service@vedicgems.com.

Phishing

We will never ask for sensitive data via unsecure emails or calls. Do not respond to suspicious communication claiming to be from us.

Withdrawal of Consent

You may request deletion or restriction of your personal data at any time. Please email us at customer.service@vedicgems.com.

Changes to Privacy Policy

This Privacy Policy is subject to updates. Significant changes will be communicated, and the effective date will be revised accordingly. If you do not agree, you may contact us and stop using our services.

Governing Law

This policy is governed by Indian law. Jurisdiction lies with courts in Jaipur, Rajasthan.

Contact Information